The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was truly impressive, featuring a delightful variety of both hot and cold options, including refreshing fresh orange juice and even wines for brunch!” view full review
Spacious Family Suite!
“Our family suite provided ample space for my three kids to play, and the air conditioning worked perfectly, keeping us comfortable after our daily adventures.” view full review
Excellent Room Service
“The room service was impeccable, always ensuring that our room was clean and tidy by the time we returned from exploring the city.” view full review
Great Water Pressure!
“I was pleasantly surprised by the excellent water pressure in the shower, making our morning routines a refreshing experience.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.8
Location
8.4
Service
7.8
Dining
7.8
Guest reviews
7.8/10
based on 13 reviews
3.5/5
based on 797 reviews
8.1
8.1/10 based on 9076 reviews
#197 of 375 hotels in Vienna based on Tripadvisor
Jim
United Kingdom,
April
2024
7.8/10
The hotel had a cozy room with a strange lighting setup but lacked basic amenities like slippers. The service was friendly and helpful, though there were delays in cleaning and breakfast service. Its location was convenient, close to metro lines and offering helpful information about the area. The dining options were good but with limited breakfast choices. Overall, a mixed experience in terms of room comfort and service efficiency.
Rooms
7.0
The room had a strange lighting setup with only lamps, which was a bit weird. It was cozy but lacked basic amenities like slippers.
Service
7.0
The service was friendly and willing to provide information, but there were delays in room cleaning and breakfast service.
Location
9.0
The location was great, very close to metro lines and offering helpful information. Convenient for visiting main spots.
Dining
8.0
The dining options were good with many choices, but breakfast had limited options.
Facilities
8.0
The facilities were adequate for a comfortable stay.
James
United States,
March
2024
8.4/10
The hotel's location is convenient with a nearby Billa supermarket and quiet atmosphere not far from the city center. The rooms are spacious and beautiful, though some power sockets are low and overall a bit drab. The service staff, from reception to the kitchen, are helpful and polite. The dining experience offers a wide variety of delicious dishes, including fruits, yogurt, rolls, and cheese. While the lone staff member attending to the kitchen can lead to delays, the tram's 24-hour operation on weekends makes reaching the city center easy.
Rooms
8.0
The rooms are big and beautiful, although some power sockets are a bit low and drab.
Service
9.0
The staff are very friendly and helpful from reception to the kitchen.
Location
8.0
The location is very convenient with a nearby Billa supermarket, allowing easy reach to the city center by tram.
Dining
9.0
The dining experience offers a wide variety of delicious dishes, including fruits, yogurt, rolls, and cheese.
Facilities
8.0
The facilities are well-equipped to meet the guests' needs.
Geoffrey
United Kingdom,
February
2024
8.8/10
The hotel is conveniently located near the city center with excellent public transport connections. The rooms are spacious, clean, and quiet, offering a relaxing stay. The service was polite and kind, with pleasant housekeeping and a welcome drink. The dining experience was exceptional, providing a great start to the day. Overall, a great value for money option with a few minor drawbacks.
Rooms
9.0
The rooms have high ceilings and are equipped with a coffee machine and teapot, making them comfortable and spacious.
Service
8.0
The service was polite and kind, with efficient housekeeping and a nice welcome drink.
Location
9.0
The hotel's location is fantastic, just steps away from the tram stop, making it easy to access the city's main attractions.
Dining
9.0
The dining options were varied and included in the room price, offering a fulfilling breakfast every morning.
Facilities
9.0
The hotel offers great facilities, ensuring a comfortable and enjoyable stay for guests.
Bernard
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located, with spacious and quiet rooms that offer extra comfort. The service was exceptionally helpful and polite, though some areas were still being prepared for the official opening. The dining experience provided a high standard of cleanliness and a large food selection. Overall, a good value for money option with easy access to public transportation.
Rooms
8.0
Upon my early arrival at 12 noon, the very spacious rooms were comfy and well-equipped.
Service
8.0
The staff were incredibly friendly and helpful for any inquiries. They were still in the process of setting up after their official reopening.
Location
9.0
The hotel's location was convenient, being close to public transportation, supermarkets, and major sights, making it easy to explore the city.
Dining
7.0
The dining hours were accommodating, and the food quality was very good with a varied selection available.
Facilities
8.0
The hotel's facilities were modern and well-maintained, providing a comfortable stay for guests.
Reg
United Kingdom,
December
2023
7.8/10
I had a wonderful stay at the hotel. The rooms were spacious, clean, and nicely decorated, offering a cozy atmosphere. The staff was friendly and always ready to assist. While the service was impeccable, the value for money could be better. The location was convenient, with easy access to transportation options, but the overall proportion of price to quality left something to be desired.
Rooms
8.0
The attic room was big, cozy, and nicely decorated, equipped with all the necessary amenities like a medium TV, sofa, fridge, kettle, tea, coffee, and sugar. The bathroom was extremely spacious with a very nice design, and the bed was comfortable.
Service
7.0
The staff was really kind and always available to help with tourist information, ensuring a comfortable stay. However, the room cleaning service was not thorough, with little attention to details like the sink cleanliness and the availability of essentials.
Location
9.0
The hotel's location was great, with a tram stop just across the street and a subway station nearby. It was easy to reach all the main sites and the city center from here, making it convenient for exploring the area.
Dining
8.0
The dining experience offered a fantastic choice of dishes to cater to all tastes. The breakfast was diverse, including fruit salads, and served at convenient times throughout the week.
Facilities
7.0
The hotel facilities were sufficient, with everything needed for a comfortable stay. However, the proportion of the price to the quality of amenities could be more balanced.
John
United Kingdom,
December
2023
8.6/10
The hotel rooms were extremely big with a very nice bathroom and comfortable bed, spacious enough and very clean. The service at the reception desk was really helpful and polite. The location was great, near the Franz Josef Banhof and very close to a tram station that gets you to Rathaus and the Opera, though not ideal for airport arrivals. The dining experience was really tasty with a various selection of dishes but a bit chaotic at times. The facilities were impressive with great amenities.
Rooms
9.0
The rooms were so big and very clean.
Service
8.0
The staff at the reception desk was really helpful and polite.
Location
9.0
The location was great, near the Franz Josef Banhof and very close to a tram station that gets you to Rathaus and the Opera.
Dining
8.0
The dining was really tasty with a various selection of dishes.
Facilities
9.0
The facilities were impressive with great amenities.
Randy
United States,
December
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable and well-equipped, but the personnel at the reception didn't meet my expectations. The breakfast did the job but was a little drab.
Rooms
8.0
I found the rooms to be very comfortable and well-equipped, making my stay enjoyable.
Service
7.0
The service was satisfactory overall. The staff, from reception to the kitchen, were friendly and attentive. However, there were some lapses in responsiveness when it came to fulfilling specific requests.
Location
9.0
The hotel's location was convenient, being close to the city center, local amenities, and tram stations. It was easy to explore Vienna's attractions from there.
Dining
6.0
The dining experience offered a decent spread with options like eggs, sausage, and fruits. However, the lack of variety and freshness in some items left much to be desired.
Facilities
7.0
The facilities at the hotel were adequate and fulfilled basic needs for a comfortable stay.
Jamie
United Kingdom,
November
2023
8.2/10
The hotel offers lovely rooms with great facilities like a kettle, mini-fridge, and a big TV. The service is friendly and helpful, although some details like city information were lacking. Its location is excellent, close to the subway station and local amenities, making exploring Vienna convenient. The dining experience had delicious options, but could be more varied. Overall, a comfortable stay with minor room for improvement.
Rooms
8.0
The rooms are nice in size and equipped with lovely furniture and great facilities.
Service
9.0
The service is friendly and helpful. The staff works non-stop to keep you happy.
Location
9.0
The hotel's location is great, with easy access to the city center and local amenities. Close to transportation options like the subway and tram.
Dining
7.0
The dining experience offered delicious and plentiful choices, though more variety could enhance the experience.
Facilities
8.0
The facilities at the hotel are satisfactory, providing a comfortable stay.
Archibald
United Kingdom,
June
2023
7.0/10
The hotel rooms seemed bigger when booked, with lovely furniture and great facilities like a kettle, mini-fridge, and a big TV. The high ceiling added to the spacious feel. However, there was some issue with the service knocking on the door early, though they were pleasant overall. The location was good, very close to the subway and tram stations, but not very close to the city center or main tourist sites. The dining experience was satisfactory with a buffet that could be more varied. Overall, the stay offered a comfortable atmosphere with notable amenities.
Rooms
8.0
The rooms felt spacious with lovely furniture and great facilities like a kettle, mini-fridge, and a big TV.
Service
7.0
The service started off a bit early with knocking on the door, but overall friendly and welcoming.
Location
7.0
The hotel's proximity to the subway and tram stations was convenient, though not very close to major tourist sites.
Dining
6.0
The buffet was decent but could use more variety in offerings.
Facilities
The facilities were sufficient for a comfortable stay.
Darrell
United States,
May
2023
7.4/10
The hotel is conveniently located near the Tram D line leading to the center of Vienna and U4 Bahn. The rooms, although old-fashioned with outdated facilities, had additional lamps to compensate. The service, while friendly and helpful, could improve in terms of room cleaning efficiency and breakfast service. The dining experience was excellent with delicious food offerings. The hotel's location is a major highlight being close to the Franz Josef Banhof and easily accessible from public transportation.
Rooms
6.0
The rooms are very old-fashioned with old facilities, but having additional lamps helped. The pillows were not comfortable.
Service
7.0
The service was friendly and helpful, but there were delays in room cleaning and breakfast service.
Location
8.0
The location is near the Tram D line, making it convenient to reach the center of Vienna. It's also close to the Franz Josef Banhof, providing easy access to public transportation.
Dining
9.0
The dining experience was excellent with delicious and complete options.
Facilities
7.0
The hotel offers good dining facilities and friendly staff, but the rooms may need some modernization.
Sarah
United States,
May
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. While the rooms were not up to a four-star standard in terms of amenities, they were surprisingly spacious. The hotel's age showed in the lack of basic items like slippers. However, the helpful staff made up for this letdown, providing great recommendations for places to visit and activities to enjoy. The location was convenient, with good transport connections to the city center, although a bit far from the airport train. The dining experience was satisfying with a variety of tasty dishes. Overall, a decent hotel with room for improvement.
Rooms
6.0
The rooms were basic and lacked amenities, but surprisingly wide.
Service
7.0
The staff was friendly and accommodating, offering helpful suggestions for our journey.
Location
8.0
The hotel had good transport connections to the city center, but was a bit distant from the airport train.
Dining
8.0
The dining experience was enjoyable with a variety of tasty dishes.
Facilities
7.0
The hotel provided a packed breakfast for early departures.
Philip
United Kingdom,
April
2023
8.0/10
The hotel offers clean and comfortable rooms and a friendly atmosphere. The location is excellent for accessing public transportation, but some renovations are ongoing. The dining experience is enjoyable with a good selection of food. The facilities are well-maintained, providing a pleasant stay overall.
Rooms
8.0
The rooms were lovely, spacious, with comfortable beds, and spotlessly clean.
Service
9.0
The service was super friendly, and requests were promptly attended to, ensuring a comfortable stay.
Location
7.0
The hotel is conveniently located near public transport options and within easy reach of major attractions.
Dining
8.0
The dining experience was very good with a large selection of food, providing a satisfying meal.
Facilities
8.0
The hotel offers good facilities to enhance the overall guest experience.
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